The Locket Bar
Shipping & Delivery
Every charm carries a piece of you. We make sure it arrives — or we make it right.
Your locket isn't just jewelry. It's a story in progress — and it deserves to reach you with care.
We take great pride in preparing every order with intention, but we know that once a parcel leaves our hands, the journey is out of ours. Delays are rare — but they happen, and we believe you should never be left wondering.
That's why we created The Locket Bar Shipping Guarantee: a simple, sincere commitment that your peace of mind matters just as much as your jewelry.
The Locket Bar Shipping Guarantee
We believe a late parcel shouldn't be your problem to carry. If your order doesn't arrive within the expected window, here's our commitment to you — automatically, no questions asked:
Delay Compensation Schedule
| If your order hasn't arrived after | What we do for you |
|---|---|
| 10 business days past the estimated date | $5 Locket Bar Store Credit Instantly added to your account — use it on any future order, no minimum. |
| 30 business days past the estimated date | Full Refund — and you keep everything We issue a complete refund. When your parcel eventually arrives, it's yours to keep as our apology and our thanks for your patience. |
Need Help With Your Order?
Our team is here for you. Whether you have a question about your tracking, a concern about your delivery, or simply want to know more — reach out and we'll respond with care.
📩 contact@the-locket-bar.com
Our Promise to You
We believe that true luxury isn't measured only by the beauty of what you wear — it's in the confidence you feel from the moment you place your order to the moment you open the box.
With The Locket Bar Shipping Guarantee, every order is held to the same standard as the jewelry itself: crafted with care, delivered with integrity, and backed by a promise that means something. Because at The Locket Bar, your story deserves to be carried — and protected.